Crowne Plaza Liverpool City Centre

2 St Nicholas Place, Liverpool, United Kingdom, L3 1QWshow map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

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Overview

The comfortable Crowne Plaza Liverpool City Centre is a great place to stay in Liverpool City Centre district of Liverpool in a reasonable distance from Arena and Convention Centre Liverpool. Built in 1998, this royal-style venue was remodeled in 2006. The hotel features a swimming pool with a whirlpool, a hot tub and a sauna.

Located around 3.7 km from Princes Park, the hotel is also 3.6 km away from Anfield. It is set in 2 km from the heart of Liverpool, 800 meters from Liverpool James Street train station.

There are restaurants and brasseries within a few minutes’ walk.

Crowne Plaza Liverpool City Centre offers a quick access to Liverpool John Lennon airport, which is about 20 minutes' drive away.

Rooms

Airy rooms with central heating, flat-screen TV and coffee/tea making facilities will ensure a comfy stay. The rooms provide an outstanding view of the River Mersey. Room amenities also include an electric kettle and a dishwasher.

Eat & Drink

Every morning starts with a healthy buffet breakfast. International dishes are served in the 24-hour restaurant. The informal bar offers a wide range of exclusive drinks. Plaza Brasserie and Ziba at Racquet Club are 5 minutes' walking distance from Crowne Plaza Liverpool City Centre.

A full breakfast is served and charges are applicable. 

Services

The on-site car rentals are also provided.

Relax

Guests with children are offered a special menu and a pool available at the property. Crowne Plaza Liverpool City Centre also has a casino, a leisure club and an indoor swimming pool.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 12 per day.

The hotel staff speaks English, German, French, Spanish, Polish.

Year renovated:   2006.  Number of floors:   4.  Number of rooms:   159.

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Facilities
Wi-Fi
Parking

GBP 12 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Steam room

Solarium

Sauna

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi

Room view

  • River view
  • Water view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • In-room computer
  • Paid films
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Liverpool Wall Of FameLiverpool Wall Of Fame1700 ft
Croxteth Hall & Country ParkCroxteth Hall & Country Park1000 ft
The Cavern QuarterThe Cavern Quarter1700 ft
Liverpool ONELiverpool ONE3000 ft
Tate LiverpoolTate Liverpool2000 ft
Merseyside Maritime MuseumMerseyside Maritime Museum3000 ft
The Beatles StoryThe Beatles Story3000 ft
The Beatles MuseumThe Beatles Museum3000 ft
Royal Court TheatreRoyal Court Theatre3000 ft
Pier HeadPier Head1000 ft LiverpoolEngland
Albert DockAlbert Dock2200 ftRiverside Walk
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Plaza BrasseriePlaza Brasserie400 ftSt. Nicholas Place
Brasserie and Bar at Malmaison - LiverpoolBrasserie and Bar at Malmaison - Liverpool600 ftWilliam Jessop Way
Marco Pierre White Steakhouse Bar & Grill LiverpoolMarco Pierre White Steakhouse Bar & Grill Liverpool800 ft10 Chapel Street
Ziba at Racquet ClubZiba at Racquet Club700 ft5 Chapel Street
ZibaZiba800 ft15-19 Berry Street
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ACC LiverpoolACC Liverpool4000 ft
J R Seldon & Sons LtdJ R Seldon & Sons Ltd3700 ft
Vue CinemasVue Cinemas1.4 mi
Liverpool Echo ArenaLiverpool Echo Arena4000 ft
Goodison ParkGoodison Park2.5 mi
Birkenhead ParkBirkenhead Park1.6 mi
Sefton ParkSefton Park2.9 mi
Sefton Park Palm HouseSefton Park Palm House2.9 mi
Philharmonic Hall LiverpoolPhilharmonic Hall Liverpool1.1 mi
Liverpool CathedralLiverpool Cathedral1.2 miSt. James Road
Sudley HouseSudley House3.9 miMossley Hill Road Aigburth
Calderstones Park Calderstones Park 4.1 miCalderstones Road
Cheshire Oaks Designer OutletCheshire Oaks Designer Outlet10.9 miKinsey Road
Flint CastleFlint Castle12.1 mi
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Getting around
Airports
Liverpool John Lennon (LPL)8.0 mi
Chester (CEG)15.8 mi
Train
Liverpool James Street Station1700 ft
Liverpool Central Station4000 ft
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Reviews
8.6
SuperbBased on  1784  reviews
  • 7.4
    Very good

    Location

    Restaurant closes too early, tried to go for dinner at 9.40pm and was told we were too late.

  • 6.2
    Good

    Location

    Stayed in Club room. Very poor compared to competitors. Also club lounge very disappointing.

  • 9.2
    Superb

    The hotel location is great with great views of the surrounding area and close to the Albert Dock area. The staff at the hotel were terrific, warm, generous and very caring to our needs and wishes. Ample car parking facilities. Room was very clean and spacious but did not have a safe.

  • 7.4
    Very good

    The staff could not have been more helpful or pleasant.

    Small niggles - nowhere to hang coats in the room, or towels in the bathroom. Smell of cooking when we arrived in the room. Public areas a bit barn-like - open and draughty.

  • 2.8
    Guest rating

    Nothing apart from the staff was helpful when we met them at reception.

    It was the worst experience of a hotel in terms of the hotel facilities/location/view. The room was tiny, and as promised river view there was no such "River view". River is about half a mile away and huge buildings are in front of the window which block the view and you can hardly see river from a corner of the window. Too expensive for what this hotel offers. My local council's swimming pool, sauna and steam facilities are much better than this "supposed to be a 4*" hotel. Corridors are dark and narrow. I don't have anything good to write about this hotel. I do not recommend this hotel to anyone especially for this much price. I might consider it if it was a £40 a night. Instead I paid £120 for an experience like this.

  • 10.0
    Exclusive

    1) Location 2) View of the Mersey 3) Spacious room and bathroom. 4) Good shower 5) Very clean and modern decor 6) Comfortable bed 7) Very nice Swimming pool and Spa

  • 4.2
    Guest rating

    Well all I can really say is Nick from the hotel bar was lovely and Mick the night Manager was brilliant... The location of the hotel was okay however would recommend getting taxi's into the city center as there is soo much to see, shop and drink...

    Well where do I start? First impression of the hotel was okay..but was all down hill from there... We booked a family room as we were travelling in a group of 3, we paid an additional supplement of £50 for absolutely nothing considering breakfast is approx £5 per head...I had to ring down to reception twice just to get extra towels and a bath robe for the 3rd guest. The television signal was terrible and the remote control was broken which again i had to ring down to reception for an engineer! The following morning i woke up to bill which had been put under my door...a bill may i add was paid by my debit card at the bar on the evening when the drinks were ordered. I rang down to reception to explain that this must be an error and could i have a new receipt showing that i did not have an outstanding balance...however the manager Brian was so unhelpful and rude i was shocked. I was then advised the money would be debited from my account as the payment had not been taken, Brian carried on to tell me he had seen a receipt showing the payment declined...the manager continued to accuse me of not paying, I rang the bank obtained a authorization code which still was not enough to prove my payment. upon check-out i had located my receipt from the payment and finally after 3 hours the outstanding balance was finally removed, however no apology for being wrongly accused or for the way i was spoke to in reception was ever made. This experience ruined my whole weekend...very disappointing customer service from a hotel with some fab reviews.

  • 10.0
    Exclusive

    good value, very clean nice rooms, friendly staff and great location. Really enjoyed our stay.

  • 4.2
    Guest rating

    staff ignorrant , food in restraunt was terrible and not value for money , my partner and daughter had burger and didn't feel well next day . i have never tasted veal like that before . room service was terrible order taken before arrival never arrived . Breakfast was even worse , no bacon available , egg was under cooked and everything was lukewarm . Our room was not what we asked for , so in the hole very very dissappointed in the way they conduct business , ruined our weekend .

  • 9.6
    Exclusive

    very friendly staff comfortable bedroom looking out over the river. easy access to all main roads breakfasts were excellent (although it did a long time to get an omeletteat breakfast)

  • 8.2
    Fabulous

    Location, Brand, Car parking

    Room not as described

  • 8.2
    Fabulous

    Stephanie in the restaurant for my evening meal was a joy. She chatted with all the guests and made sure I had enjoyed my food. Stephanie obviously enjoys her work and is an example to the other staff - tall chap who was a bit glum !!

    I stayed at the hotel the week before and recommended it to another companies employees ( we were working in the Liver building). I checked in this time and asked for a quiet room, I was locatated above the ballroom where a wedding was on and as the weather was very hot the doors were open the noise kept me awake to the early hours. I was told there was another wedding on that night so asked to be moved. I was first given a key for room 315 , this did not work, I went back down and was told It should have been 311, Went back up and 311 key did not work, went down and returned with the receptionist - 1 key worked the other didnt, My clothes had not been moved to the new room , not a good experience.

  • 10.0
    Exclusive

    Comfortable rooms.

    The walls were rather thin and events in next room could be clearly heard!

  • 8.8
    Superb

    Quality of breakfast was excellent as were front of house team.

  • 3.2
    Guest rating

    Its location.

    The staff were unhelpful, no information about the hotels facilities were given or even what time breakfast was. The hotel itself was very tired, uncomfortable beds and very overpriced.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Liverpool John Lennon (LPL)8.0 mi
Chester (CEG)15.8 mi
Train
Liverpool James Street Station1700 ft
Liverpool Central Station4000 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room